Shipping Policy
At Pipcloth.com, we are dedicated to providing you with a seamless and enjoyable shopping experience, which includes efficient and reliable shipping services. Please take a moment to familiarize yourself with our shipping policy to understand how we handle the delivery of your orders.
Shipping Costs for Worldwide (All Countries)
- Standard Shipping: From $4.95 per item
- Expedited Shipping: From $12.95 per item
Transit, Handling & Order Cut-Off Time
- Shipments are generally in transit for 10-15 days (Monday to Friday).
- Order cut-off time is 05:00 PM Eastern Standard Time (New York).
- Order handling time is 3-5 business days (Monday to Friday).
Tracking
- Once your order has been shipped, it will come with a tracking number, allowing you to track its progress until it is delivered to you.
- Please check your tracking code in your billing email.
Cancellations
- If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched.
- If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged in Transit
- If you find a parcel is damaged in transit, please reject the parcel from the courier, if possible, and contact our customer service.
- If the parcel has been delivered without you being present, please contact customer service for the next steps.
Note: Buy more to save on shipping fees!
Item Not Received
If you have successfully placed an order and haven’t received it yet, even though the tracking status shows it as delivered, please contact the carrier to locate your package. Once the item has been shipped, we do not have control over it. However, if the issue persists, kindly email us at [email protected], and we will do our best to assist you. Sometimes, tracking information may not be available due to technical issues that prevent the tracking information from being updated. In such cases, if you are still unable to locate your item, please contact us. Please note that our shipping policy may be subject to change without prior notice. Any updates or modifications will be reflected on this page. If you have any questions or concerns regarding our shipping policy, please don’t hesitate to reach out to our customer support team. Thank you for choosing Pipcloth.com. We appreciate your business!
